Applies to orders placed via clubeboss.eu . Company: CC ECOM BUSINESS LLC . Contact: kundenservice@clubeboss.eu · clubeboss.eu · Phone/WhatsApp: +44 161 391 0528
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (CC ECOM BUSINESS LLC , email: kundenservice@clubeboss.eu ) of your decision to withdraw from this contract by means of a clear statement (e.g. by email). You may use the model withdrawal form below, but this is not obligatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return the goods to us without undue delay and in any event no later than fourteen (14) days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
Return policy:
You will receive the return address and return instructions by email after submitting your cancellation request to kundenservice@clubeboss.eu to ensure a smooth process.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
The right of withdrawal does not apply to the following contracts:
After we receive and inspect your return, you will receive a confirmation email. The refund will be issued via the same payment method you used. Depending on your payment provider, the refund may take a few business days to process.
(If you wish to cancel the contract, please fill out this form and return it.)
To: CC ECOM BUSINESS LLC – CC ECOM BUSINESS LLC , Customer Service – Email: kundenservice@clubeboss.eu
— I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*): — Ordered on (*)/received on (*): — Name of consumer(s): — Address of consumer(s): — Email address of consumer(s): — Order number: — Signature of consumer(s) (only if notification is on paper): — Date:
(*) Delete as appropriate.
For questions regarding cancellation or return, please contact us at kundenservice@clubeboss.eu or by phone/WhatsApp at +44 161 391 0528 .
View return & refund policy
